Terms built around your control.

1. Agreement and eligibility

These Terms of Service (“Terms”) are an agreement between you and Bloom concerning Bloom’s websites, applications, job-search tools, application services, mailbox, and related support (together, the “Service”).

You must be at least 18 years old and legally able to enter into this agreement. You may use the Service only for yourself unless Bloom has expressly authorized another arrangement in writing. If you use the Service on behalf of an organization, you represent that you have authority to bind it to these Terms.

2. What Bloom provides

Bloom can help you build a career profile, discover and assess job listings, prepare truthful application materials, organize applications, and communicate through a Bloom-provided mailbox. For supported application flows, Bloom can transmit an application after you review and approve it.

Features, supported job sources, submission methods, plan limits, and availability may change. A listing may be outdated, incomplete, duplicated, or removed by its source. When Bloom cannot safely complete a supported flow or confirm a result, the Service may stop, ask for more information, or show the application as unconfirmed rather than claim it was sent.

Bloom is a job-search technology service. It is not an employer, recruiting agency, staffing firm, law firm, financial adviser, or guarantor of employment.

3. Your account and security

You must provide accurate registration information, keep it current, protect your sign-in credentials, and promptly notify us of suspected unauthorized access. You are responsible for activity under your account unless prohibited by law.

Do not share an account or allow another person to impersonate you. Bloom may require identity, email, password, or security verification before sensitive actions. You agree that we may send transactional messages needed to operate and secure your account.

4. Applications, accuracy, and employer decisions

You remain in control

You are responsible for reviewing each job, resume, cover letter, screening answer, attachment, recipient, and other application detail before approval. Approval authorizes Bloom to transmit the reviewed information through the indicated supported flow. You may not rely on Bloom to identify every error, legal requirement, conflict, or material omission.

Keep your information truthful

You represent that information you provide and approve is accurate, current, and yours to use. Do not submit fabricated experience, credentials, work authorization, identity, or other material information. AI-generated drafts may contain errors and must be reviewed by you.

Employers make their own decisions

Bloom does not control whether an employer receives, reviews, responds to, or acts on an application. We do not guarantee job availability, application completion, interviews, offers, compensation, outcomes, or the conduct of an employer or recruiting platform. You are responsible for evaluating opportunities and avoiding fraud or unsafe requests.

5. Acceptable use

You may not use the Service to:

• violate law, another person’s rights, or a hiring platform’s applicable rules;
• misrepresent your identity, qualifications, authorization, experience, or intent;
• apply or communicate on behalf of another person without express written authorization from Bloom;
• harass, discriminate against, threaten, defraud, spam, or send unlawful or harmful content;
• upload malware, attempt to gain unauthorized access, probe another user’s data, bypass security controls, defeat rate limits, or interfere with the Service;
• scrape, copy, resell, sublicense, or commercially exploit the Service or its job data except as expressly permitted;
• reverse engineer or attempt to extract source code except where such a restriction is prohibited by law; or
• use Bloom output or infrastructure to train a competing model or service without written permission.

We may limit or block activity that creates security, legal, operational, reputational, or platform-compliance risk, even if a specific pattern is not listed above.

6. Plans, credits, billing, and refunds

Paid plans, prices, billing periods, application credits, and other limits are shown at purchase. By starting a paid plan, you authorize our payment processor to charge the payment method you provide, including recurring charges until you cancel. Taxes may apply. Except where stated otherwise, credits are personal, have no cash value, and cannot be transferred.

You may cancel through the available account or billing controls. Cancellation stops future renewal and does not ordinarily reverse a charge already made; access continues as described at cancellation. Any trial, guarantee, refund, or promotional offer is governed by the eligibility, timing, usage, and other conditions shown with that offer at purchase. Refunds required by law remain available regardless of these Terms.

If payment fails, is reversed, or becomes overdue, we may retry the charge, reduce paid access, or suspend the account after any notice required by law. We may change prices or plan features prospectively and will provide notice required by law before a change affects an existing recurring subscription.

7. Your content and Bloom’s service

Your content

You retain ownership of resumes, profile details, messages, files, and other content you provide (“Your Content”). You grant Bloom a limited, worldwide, non-exclusive license to host, copy, process, adapt, transmit, and display Your Content only as reasonably necessary to provide, protect, and improve the Service, comply with your directions, and meet legal obligations. This license ends when the content is deleted from active systems, subject to our retention practices.

You represent that you have the rights needed to provide Your Content and authorize its use as described here.

Bloom materials

Bloom and its licensors own the Service, software, design, branding, documentation, and other materials we provide, excluding Your Content and third-party materials. Subject to these Terms, Bloom grants you a limited, revocable, non-exclusive, non-transferable right to use the Service for your personal job search.

If you voluntarily provide product feedback, you grant Bloom permission to use it without restriction or compensation, but we will not identify you publicly without permission.

8. Third-party services and content

The Service interacts with employers, job boards, applicant tracking systems, email and mailbox providers, payment processors, and other third-party services. Their terms and privacy practices apply to their services. Bloom does not control or endorse third-party content merely by displaying, linking to, or transmitting information to it.

A third party may change or discontinue access, impose additional verification, reject a submission, or experience an outage. Bloom is not responsible for a third party’s independent acts, content, decisions, availability, or security, although we work to choose and integrate providers responsibly.

9. Disclaimers and limits on liability

To the fullest extent permitted by law, the Service is provided “as is” and “as available.” Bloom disclaims implied warranties of merchantability, fitness for a particular purpose, title, and non-infringement. We do not warrant that the Service will be uninterrupted, error-free, completely secure, or successful in producing any employment result.

To the fullest extent permitted by law, Bloom and its suppliers will not be liable for indirect, incidental, special, consequential, exemplary, or punitive damages, or for lost profits, opportunities, data, goodwill, or business interruption arising from or related to the Service. To the fullest extent permitted by law, Bloom’s aggregate liability arising from or related to the Service will not exceed the greater of the amount you paid Bloom during the 12 months before the event giving rise to the claim or US $100.

Some jurisdictions do not allow certain warranty disclaimers or liability limits, so some of the above may not apply to you. These Terms do not limit liability that cannot legally be limited or waive non-waivable consumer rights.

Indemnity

To the extent permitted by law, you will defend, indemnify, and hold Bloom harmless from third-party claims, losses, and reasonable costs arising from Your Content, your material breach of these Terms, or your unlawful misuse of the Service. This obligation does not apply to the extent a claim results from Bloom’s own conduct.

10. Suspension, termination, and changes

You may stop using Bloom or delete your account at any time, subject to outstanding billing and lawful record-retention requirements. We may suspend or terminate access when reasonably necessary to address a Terms violation, security threat, legal requirement, payment failure, third-party platform restriction, or risk of harm. Where practical and legally permitted, we will provide notice and an opportunity to resolve the issue.

Provisions that by their nature should continue—such as ownership, payment obligations, disclaimers, liability limits, indemnity, and dispute provisions—survive termination.

We may update these Terms as the Service or law changes. We will post the revised Terms and update the effective date. If a material change applies to an existing account, we will provide additional notice when required. Continued use after the change takes effect means you accept the revised Terms.

Disputes and governing rules

Before filing a formal claim, please contact us and allow 30 days for an informal resolution. These Terms are governed by the laws applicable to Bloom as the service provider, without regard to conflict-of-law rules, while preserving any mandatory protections you have under the law where you live. Claims must be brought in a court with lawful jurisdiction and venue. Nothing here prevents either party from seeking urgent injunctive relief or using an eligible small-claims process.

If any provision is unenforceable, it will be modified only as much as needed and the remaining provisions stay effective. A failure to enforce a provision is not a waiver. You may not assign these Terms without Bloom’s consent; Bloom may assign them in connection with a reorganization, financing, merger, acquisition, or sale of assets. These Terms, together with incorporated policies and purchase disclosures, are the entire agreement concerning the Service.

11. Contact us

Questions about these Terms can be sent to: